4 signs that it would make sense to change the PIM system

As experts in Product Information Management (PIM), we follow the developments and challenges in this area on a daily basis. A central aspect of this is the effective use of PIM systems to manage, optimise and distribute product information. In our many years of experience, we have found that there are certain signs that indicate that a change of PIM system could be useful. Here are four key indicators:

1. Insufficient scalability and flexibility: A PIM system should be able to keep pace with the growth of our organisation. If we find that our current system is no longer able to handle the increasing number of products, channels or languages, this may be a sign that it is time for an update or a change. A flexible PIM system allows us to implement new requirements quickly and adapt to changing market conditions.

2. Lack of integration and data quality: An effective PIM system should be able to integrate seamlessly with other systems in our organisation, such as ERP, CRM or e-commerce platforms. Wenn wir feststellen, dass es Schwierigkeiten bei der Integration gibt oder dass die Datenqualität leidet, kann dies die Effizienz unserer Geschäftsprozesse beeinträchtigen. Ein Wechsel zu einem PIM-System, das eine bessere Integration und Datenkonsistenz bietet, kann erhebliche Vorteile bringen.

3. Lack of usability and support: It is crucial that the PIM system is easy to use and allows our employees to work with it intuitively without extensive training. Eine benutzerfreundliche Oberfläche und klare Arbeitsabläufe tragen maßgeblich zur Effizienz bei. Zusätzlich ist ein zuverlässiger Support essenziell. If we ever get stuck or encounter problems, a competent support team is invaluable for finding solutions quickly and keeping operations running smoothly.

4. Future viability and integration of state-of-the-art solutions: A modern PIM system should offer the option of integrating state-of-the-art technologies and solutions in order to keep pace with current developments and utilise potential for improvement. This includes, for example, the integration of artificial intelligence (AI) to automate processes or improve product descriptions. The list of possibilities for using AI is long and new applications are added almost daily. The ability to seamlessly integrate such innovative technologies into our PIM system is crucial in order to remain competitive in the long term and create added value for our company.

Despite these signs, however, it is worthwhile to carry out a thorough check-up of our current PIM system to find out whether there is still potential for optimisation. Replacing a PIM harbours a lot of potential for improvement, but also requires investment and time. We therefore recommend weighing up the pros and cons carefully.

Overall, it is important to regularly review the performance and efficiency of our PIM system and make adjustments where necessary. A timely change or optimisation can help to improve our business processes and achieve competitive advantages.